This venue is committed to the wellbeing of its patrons, employees and the wider community in which it operates. It strives to deliver all its services in a responsible and sustainable manner providing the means for our patrons to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances. As part of this commitment, the venue has adopted a comprehensive Responsible Gambling Code of Conduct, and a Self-Exclusion Program, and will provide the necessary resources, both financial and human, to support the proper operation and fulfilment of the Code at these premises.
A copy of our Code is available at the Cashier’s Station for perusal upon request.
Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.
Whilst an individual’s decision to partake in gaming is a personal choice, it is our responsibility to inform our customers about our gaming facilities and promote the services and support available to them should they seek help for problems associated with gambling.
Gambling may be a problem if you are:
- Spending more money and time on gambling than intended
- Hiding your gambling from other people
- Borrowing money to pay for living expenses e.g. phone bill, groceries, petrol
- Losing interest in other activities
- Finding work or your role as a parent is affected
- Lying about your gambling
- Not going to work or home as often
*Content courtesy of www.responsiblegambling.vic.gov.au (A Victorian Government Initiative).
Gamblers and their families or friends can find gambling support services and self-exclusion programs and the State Government’s problem gambling support website www.responsiblegambling.vic.gov.au
For further information regarding responsible gambling and other initiatives, gamblers and their families or friends can access the Commonwealth Government’s website ‘ Money Smart’ www.moneysmart.gov.au
Download the The Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations
The Victorian Responsible Gambling Foundation is here to support people affected by gambling harm, including family and friends. Visit https://responsiblegambling.vic.gov.au/
For immediate help 24 hours a day, 7 days a week contact Gambler’s Help on 1800 858 858
Visit www.gamblinghelponline.org.au for live counselling, online support and self-help tools.
Download our Responsible Gambling Code Of Conduct
Click here to download our
Gambling Code Of Conduct (PDF 239kb)Download our Gambling Code of Conduct